Training Courses
Structured, scalable coursework that grows with your department’s needs—from foundational de-escalation to full-scenario mastery.
Level 1 introduces the fundamentals of conflict prevention and safe disengagement. Crews leave with a practical Force Continuum protocol template ready for immediate adoption.
- Recognizing early warning signs of aggression
- Strategic positioning & escape planning
- Eight hands-on techniques to break grips, create space, and protect the patient
- Post-class resources: Force Continuum protocol + step-by-step technique guide
Building on Level 1, participants deepen their understanding of high-risk call types and legal safeguards while learning to chain techniques seamlessly.
- In-depth review of the most common psychiatric emergencies
- IAFF behavioral-health peer-support integration
- “Defensive documentation” — crafting narratives to support legal defense
- Female-specific safety strategies in EMS
- Technique chaining and scenario drills for muscle-memory retention
Level 3 is an immersive, hands-on experience where instructors simulate violent encounters. Participants demonstrate complete control using the least force necessary.
- Realistic scenarios featuring instructors as aggressive subjects
- Emphasis on verbal commands and patient-centered restraint techniques
- After-action reviews to reinforce best practices
- Certification of mastery to satisfy department training requirements
This offering equips your personnel to become certified VEST satellite instructors. Ideal for departments of any size looking to elevate safety standards, this program ensures in-house capability to teach and sustain VEST training independently.
This course provides hospital staff with verbal and physical tools to navigate hostile situations safely. Emphasis is placed on de-escalation, clinician-centered communication, and practical hands-on techniques tailored to the healthcare environment.
Ready to schedule a class?
Contact our team