Testimonials

As a fire service leader with over 25 years of experience including roles as a firefighter‑paramedic, emergency room paramedic, fire captain, and now Deputy Chief Medical Officer I have seen the evolving challenges that face today’s EMS professionals. Among the most alarming is the consistent rise in workplace violence directed at first responders. The Violent Encounter Survival Training (V.E.S.T.) program directly addresses this growing threat. I have personally reviewed the curriculum, observed its delivery, and spoken with participants from multiple agencies. It is clear that V.E.S.T. fills a critical training gap by offering practical, scenario‑based education in verbal de‑escalation, situational awareness, crisis response, and physical self‑protection techniques all grounded in real‑world EMS encounters. This program does not promote aggression or unnecessary force. Instead, it emphasizes safety, professionalism, and accountability. It prepares EMS personnel to make smart, split‑second decisions that protect both themselves and their patients. V.E.S.T. also appropriately covers legal considerations, including Missouri’s “Stand Your Ground” laws, and the importance of proper documentation following violent incidents. Too often, we hear from medics who feel ill‑equipped to handle combative patients relying on improvised or unsafe tactics out of desperation. V.E.S.T. offers them a better way: structured, evidence‑based techniques taught by a highly qualified instructor with firsthand experience in both emergency response and defensive tactics. In my professional opinion, V.E.S.T. should be a standard part of EMS training across the fire service. The mental, emotional, and physical safety of our first responders depends on it. I strongly support the program’s continued development and expansion and encourage departments throughout our region and beyond to consider its implementation.

Deputy Chief Andrew Kerckhoff

Black Jack Fire Protection District

Our firefighter/paramedics recently participated in the VEST self-defense training, and it was absolutely outstanding. The instructors were top‑notch—engaging, knowledgeable, and clearly experienced in what they were teaching. The content was superb and, unfortunately, incredibly necessary in today’s world where we too often face unpredictable and dangerous situations from the very people we’re trying to help. The didactic portion was impressively well‑structured—informative without being just another set of boring statistics. It was relevant, real, and thoughtfully delivered. But what really set the training apart was the hands‑on portion. Learning the concepts is one thing, but getting to put those skills into action, over and over again, is what truly drives it home and builds real confidence. We’re already counting down the days until Level 2 in December! I can’t recommend this training enough for anyone working in emergency services—fire, EMS, law enforcement. If you’re a first responder, regardless of your title, you need this training.

Jenn Swatek

Medical Officer, President NCFR Community Outreach, North County Fire & Rescue

Having VEST First Responder was one of the best choices I have made as a Chief Medical Officer. With the rise in incidents against first responder safety, this program has proven to be very beneficial. Crews were given the latest information about successfully mitigating a difficult incident. While the classroom portion was necessary, the physical portion of the class really drove home the importance of crew safety. After all crews were trained, I felt a lot better about providing the best resources and training for the crews. To thank VEST for their assistance and education would be an understatement. I would definitely recommend VEST for any agency that has any concern about employee safety.

Christopher J. Meier

Battalion Chief / Chief Medical Officer, Community Fire Protection District

The V.E.S.T. training held on June 9th was exceptionally well put together. We have all encountered scenes where a patient or family member showed signs of becoming hostile. The instructors provided safe, effective ways to defend ourselves and our crew members, all while maintaining order. These new tools will enhance both scene and crew safety by helping us recognize early warning signs and de‑escalate—or protect ourselves when needed. I highly recommend this training to any Fire or EMS district.

Captain Dan Cooley

Captain

I found the V.E.S.T. training to be exceptional. The course is incredibly informative, providing practical knowledge and strategies that the Fire/EMS field has long needed. It equips participants with techniques for de‑escalation and self‑defense in dangerous situations. The instructor was highly knowledgeable and professional. I wholeheartedly recommend this training and company. I think it's essential for everyone in the field to have this training.

Conan Berry

Training Coordinator

On June 9th I really enjoyed the V.E.S.T. training that was brought to us. It was super informative on ways to maintain control on a hostile scene with a combative patient. It was also fun to do the hands‑on portion to practice the skills discussed in the classroom. Learning how our approach on a scene can dictate the outcome was eye‑opening. Loved this class!

James Bruckerhoff

Firefighter

This is a great class—I recommend everyone in the fire service take it. V.E.S.T. helps everyone stay safe on the job.

Justin Kleinhider

Firefighter / Engineer

I thought it was a great class, giving us a lot of tools to help us protect ourselves. It was also a lot of fun.

Captain Billy Williams

Captain

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