Privacy Policy

1. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you interact with our websites, online courses, on‑site training, and related services (collectively, the “Services”). It does not apply to information we process on behalf of enterprise clients under a separate agreement.

2. Information We Collect

• Information you provide to us. When you create an account, enroll in a course, complete a contact form, or otherwise communicate with us, you may provide your name, email address, employer, billing address, and any other information you choose to share (e.g., survey responses or support inquiries).
• Payment information. We use third‑party payment processors (e.g., Stripe) to handle transactions. Your payment card details are processed directly by the processor and are not stored on VEST servers.
• Automatically collected information. When you visit our site we collect log data such as IP address, browser type, referring/exit pages, and timestamps. Like most websites, we also use cookies and similar technologies to recognize your browser.
• Training performance data. If you participate in an online or in‑person course, we may collect attendance records, quiz/exam scores, and certification status to administer the training.

3. How We Use Information

• Provide, maintain, and improve the Services;
• Process transactions and send related information;
• Respond to your comments, questions, and requests;
• Send course updates, administrative messages, and promotional communications (you can opt out at any time);
• Monitor and analyze usage to enhance security and user experience;
• Comply with legal obligations and enforce our policies.

4. Sharing of Information

We do not sell your personal data. We only share information in the following circumstances:

• Service providers. Trusted vendors that perform services for us (e.g., cloud hosting, payment processing, email delivery) may access information as needed to do their work and are prohibited from using it for other purposes.
• Legal or safety reasons. We may disclose data if required by law or to protect the rights, property, or safety of VEST, our users, or others.
• Business transfers. If we participate in a merger, acquisition, or asset sale, your information may be transferred in accordance with applicable law.

5. Cookies and Analytics

We use cookies, pixels, and similar technologies to recognize your browser, improve site performance, and analyze traffic. You may disable cookies in your browser settings, but some features of the Services may not function properly.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we have no ongoing legitimate business need to process your data, we will delete or anonymize it.

7. Your Choices & Rights

Depending on where you live, you may have rights regarding your personal data, such as the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our Services are not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently obtained such data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated “Last updated” date, and—if the changes are significant—provide additional notice as required.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at vestfirstresponder@gmail.com.